Privacy Policy

01Introduction

This Privacy Policy explains how Load Curl ("Load Curl," "we," "us," or "our") collects, uses, stores, and protects information when you use our website, dashboard, API, and related services.

By creating an account, accessing the platform, or using any Load Curl service, you agree to the practices described in this Privacy Policy.

02Information We Collect

We collect information you provide directly, information generated through your use of the Service, and limited information from integrated third-party services.

• →Account data: name, email address, hashed password, organization details
• →Billing data: plan, invoice records, billing contact details (payment cards are handled by processors)
• →Usage data: pages visited, actions taken, feature usage, session metadata
• →Test data: target endpoints, configurations, result metrics, logs (as configured)
• →Technical data: IP address, device/browser details, approximate region, cookies

03How We Use Information

We use personal and service data to operate, secure, and improve Load Curl, and to communicate with users about their accounts.

• →Provide and maintain core platform functionality
• →Run and report on load tests requested by users
• →Authenticate users and protect account security
• →Process subscriptions, invoicing, and billing communications
• →Detect abuse, fraud, and unauthorized testing activity
• →Support product analytics and quality improvements
• →Respond to support requests and legal obligations

04Legal Bases for Processing

Where required by law (including GDPR), we rely on one or more legal bases to process personal data:

• →Contract performance: to provide services you request
• →Legitimate interests: to secure and improve the platform
• →Legal obligations: to comply with applicable laws
• →Consent: where specifically requested (for example, optional marketing)

05Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and secure the service.

You can control cookies in your browser settings, but disabling essential cookies may affect your ability to use Load Curl.

06Data Retention

We retain data only as long as necessary to deliver the Service, meet legal obligations, resolve disputes, and enforce agreements.

• →Account records: retained while your account is active
• →Test results/logs: retained based on plan and configuration settings
• →Security and audit records: retained for abuse prevention and compliance
• →Deleted accounts: data is deleted or anonymized within a reasonable period unless retention is legally required

07Data Sharing and Disclosures

We do not sell your personal data. We share information only in limited circumstances required to operate the service.

• →Service providers (hosting, analytics, support tooling, billing processors)
• →Organization administrators, according to your workspace role
• →Legal authorities when required by law or valid legal process
• →Successor entities in a merger, acquisition, or asset sale

08International Transfers

Your data may be processed in countries other than your own. When we transfer personal data internationally, we apply safeguards required by applicable law.

09Security Measures

We use technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or disclosure.

• →Encryption in transit (TLS) and encryption at rest for sensitive systems
• →Role-based access controls and least-privilege access practices
• →Monitoring, alerting, and logging for suspicious activity
• →Regular security reviews and vulnerability management

10Your Privacy Rights

Depending on your location, you may have rights regarding your personal data. These may include access, correction, deletion, portability, and objection or restriction rights.

You may exercise rights by contacting us at the email listed below. We may need to verify your identity before processing your request.

11Children's Privacy

Load Curl is not directed to children under 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected such data, we will delete it promptly.

12Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice where required.

13Contact Us

If you have privacy questions, data requests, or concerns about this policy, contact our Privacy Team.